Ensure that you regularly vacuum your furniture to remove any dust or dirt. We recommend shaking and fluffing-up the cushions to maintain the shape, this should be done after removing the cushions from the structure for improved circulation. Our frames are made of solid wood and mdf with a webbing spring system. The seat fill is made using high resilient variable density polyurethane foam & wrap of down/feather and ball fibres in a downproof cambric divided into channels. For maintenance/stains on fabric we recommend dry clean only. Wisteria Design takes no responsibility for any damage to fabric through cleaning, fading caused by extreme sunlight or general wear and tear.

In the case of loose covered furniture, additional covers can be ordered. Timber We seal all of our timber with a protective coating to ensure the longest lasting results. For cleaning, use only wood related products. Do not place in direct sunlight or heat; it can cause fading and shrinkage. Timber will gradually change colour naturally, but exposure to light will speed up the process.

It is a good idea to move items around on your furniture to avoid discoloration marks left as a result of fading around them. Items left in the same place for long periods of time can leave distinct areas of discolouration. Closing blinds or curtains will help prevent this colour change and drying out. For dining suites, it is recommended that the table and chairs be rotated so that the colour can change evenly over time, especially if it is close to a window.

Our stunning hand crafted rattan furniture has been finished with a natural mud grey stain and then coated with a sealer to ensure the longevity of this product. When cleaning, we recommend regular dusting and light vacuuming with a soft brush to remove dirt from the frame of the rattan. Clean with a moist microfiber or soft cloth using mild soap and warm water.

Natural fibres are for indoor use only; please ensure products are not left in a high humidity area. In the case of mould or mildew wipe down with a solution of 25% white vinegar and 75% warm water. Our bamboo ranges of products are environmentally friendly and will last a long time if proper care is shown.

The quality outdoor fabrics can be hand washed in cold water and left to line dry (do not tumble dry). These can be removed easily by half collapsing the chair. Bamboo is not designed to be exposed to harsh weather, when you are not using the chairs we recommend folding and storing in a dry place away from direct sunlight. Due to the natural bamboo construction, item dimensions can vary slightly. Concrete Fiber reinforced Natural Concrete (FRC) greenstone FRC concrete products are comprised of natural materials only, granite stone powder, Portland cement, natural Jute fibres and water. Much like any natural material such as wood or stone, concrete is a porous material.

We have sealed your concrete with a wax and optional acrylic sealer that will provide active protection against staining. To ensure the lasting beauty of your concrete surfaces we recommend reviewing and practicing the care and maintenance instructions provided. All our outdoor woven products are made using the best quality synthetic fibres. The framework is powder coated aluminum, which is sturdy and will not rust when cared for correctly. When used near to salt water we recommend the fibre and frames are to be washed regularly using fresh water only, this will help to avoid corrosion. The synthetic rattan is UV treated and will not crack or peel making it sympathetic to the Australian sun. Our seat covers are made from high quality water resistant fabric. These can be hand washed & air dried but do not tumble dried. When hanging any of our pod chairs we recommend you consult a professional builder / handyman if you are not using a stand. These chairs should be hung at normal seat height and made to seat one person at a time. Maximum weight 120kg.